FAQs

  1. Space requirements. For best results and experience, we require the following minimum space requirements. We are happy to discuss if you have space limitations.
  • Digital Photobooth: 8’ x 8’ x 8’ space
  • Digital & Print Photobooth and ICON Photobooth: 10’ x 10’ x 8’ 
  • 360 Video Booth: 12’ x 12’ x 8’ space
  1. Power. Ideally, have the Photobooth within 25ft of a power source. But don’t fret! Our dedicated Booth Concierge always comes prepared with backup portable power under our “No Power, No Problem” Policy for rentals and activations with a duration of 4 hours or less with the exception of any rental that does not include a Booth Concierge.
  1. Insurance. Absolutely, we’ve got you covered! Just let us know if you need a copy of our COI (Certificate of Insurance).
  1. Travel fees and distance. Our published package prices include travel within a 45-mile service area from our business address, accounting for the round trip (45 miles each way). For events beyond this service area, a travel fee of $2 per mile for each mile outside the 45-mile radius will apply. Contact us. 
  1. Deposits. A non-refundable 50% deposit secures your event date, with the remaining 50% due 30 days prior to your event.
  1. Wi-Fi Service. While most packages include 5G Wi-Fi Service, reliability can vary based on venue location. Please check with your venue and let us know if Wi-Fi access is crucial for instant digital sharing.
  1. Set-up. Our Booth Concierge arrives on average 60-90 minutes prior to your event, ensuring ample time for setup. Depending on customization or if it’s a brand/corporate activation, we may need more time, but we’ll discuss all the details during our consultation.
  1. Booking in Advance. Secure your preferred date by booking at least 90 days in advance. The earlier, the better!
  1. Custom Requests.  Yes, we love custom requests! Let’s make your event unforgettable by reaching out now so we can learn more. Contact us.
  1. Photo Booth Rental Minimums and Adding Additional Time. All published packages require a minimum of 2 hours. You can customize your booking by adding extra hours or reducing any package to the 2-hour minimum, based on your needs. When you click “Hire Us,” you’ll be guided to the request page where you will first select your desired package. For any package, including Elite, Premium, and Supreme, you will have the option to select between 2, 3, or 4 hours. If you wish to add additional time beyond that, you will have the option to add extra hours based on your package selection, along with any additional add-on features or upgrade options. Your selections will be added to your cart, and you’ll submit your request for review and approval.  

    Feel free to contact us for any further questions or start planning your event today.